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Abdallah Kouki

Abdallah Kouki

CRM Business Architect - Salesforce Solution Architect

Salesforce
Pardot
Marketing automation
Adobe Neolane
CRM
42 years old
Driving License
Nantes (44000) France
Employed Open to opportunities
I’m a CRM Jack of all trades. I have held a variety of roles in my career ( Tech lead, Business Analyst, ,Manager, Stream Leader, Marketing-Loyalty consultant, …) mainly on CRM topics. I am a Certified Salesforce Administrator, Developer,Service & Sales Cloud, Salesforce CPQ, Salesforce Map and Pardot Consultant. I graduated from MIAGE Nantes in France. I have a keen interest in Business Systems and helping business save time and money through the use of new technology.

-Speak : French, English, Arabic, Italian, Spanish
Skills

Formations & Certifications

  • SalesForce (ADM201, DEV401,Service Cloud,Sales cloud;App Builder;CPQ, Experience cloud)
    Expert
  • Microsoft Dynamics CRM
    Good
  • Pardot
    Expert
  • Salesforce marketing cloud
    Good
  • Coheris CRM
    Advanced
  • Adobe Campaign (Ex Neolane)
    Good
  • AGILE (SAFE)
    Advanced
  • Salesforce Einstein Analytics Accredited
    Advanced
  • Salesforce Community
    Advanced
    • Salesforce CPQ
    • Avancé
  • SAFe SPC

Fonctionnelle

  • Customer Relationship Management
    Expert
  • Insurance
    Good
  • Bid Management (CRM, Dynamics, Coheris...)
    Advanced
  • Consulting (Digital transformation)

Techniques

  • SalesForce
    Expert
  • Microsoft Dynamics CRM
    Good
  • Coheris CRM
    Advanced
  • Adobe Campaign (Ex Neolane)
    Good
  • Oracle SOA
    Good
  • Oracle BPEL
    Good
  • E-deal
    Intermediate
  • Akio
    Intermediate
  • Workey Clog (BPM)
    Good
  • L’univers JAVA / J2EE
    Good
  • Microsoft .net
    Intermediate

Langues

  • French
  • English
  • Arabic
  • Italian
  • Spanish